The general configuration menu is where you enable the Extend Module and select the individual features you would like to leverage in your store.
This setting enables the module in Magento to begin displaying protection plan offers and creating service contracts.
This setting enables the module to automatically handle cart balancing for warranty orders. As a best practice, if a customer increases or decreases the quantity of products, the quantity for the related plans in the cart should increase or decrease as well. In addition, if a customer has completely removed a product from the cart, any related plans should be removed from the cart as well so the customer does not accidentally purchase a protection plan without a product. We recommend setting this to ‘Yes’.
This setting enables the ability to present offers for products that have been mapped and are live and warrantable in your Extend store, directly in the shopping cart. For more information, please see the section on Offer Presentation. We recommend setting this to ‘Yes’.
This setting will allow you to automatically process refunds for protection plan orders. For more information, please see the section on Contract Refunds. We recommend setting this to ‘Yes’.
Configure Authentication settings to communicate with the Extend Store. The store can be connected to both your Extend Sandbox and Production store by configuring the ‘Mode’ setting accordingly.
Live: If the mode selected is Live, it is required to enter your Extend Production store ID and Production store API Key. These values are unique identifiers for your Production store on the Extend Platform.
Sandbox: If the mode selected is Sandbox, it is required to enter your Extend Sandbox Store ID and Sandbox store API Key. These values are unique identifiers for your Sandbox store on the Extend Platform.
Completed configuration changes are saved via the ‘Save Config’ button in the upper right hand corner of the Extend Module configuration menu.
You should see the following success banners on save of the Configuration:
Once the configuration is saved, you will need to clear the Magento cache. To do this, in the Magento admin panel, navigate to Settings > Cache Management. From here, select ‘Flush Magento Cache’.
Your environment is now ready to begin offering Extend Protection Plans!
Additional configuration for your store is available on the Extend Merchant Dashboard. From the Extend Merchant Dashboard, you can customize the look and feel of your offers, add your company logo for customer emails, toggle status of offers, and more.
Updated 6 months ago