Update a service order

post

https://api.helloextend.com/service-orders/{serviceOrderId}/update-repair

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Path Params

serviceOrderId

uuid

required

Unique identifier for a service order

Body Params

event

string

required

The name of the event

receivedBy

string

Associated with 'product_received' event

receivedAt

number

Associated with 'product_received' event

deliveredTo

string

Associated with 'product_delivered' event

deliveredAt

number

Associated with 'product_delivered' event

diagnosedBy

string

Associated with 'product_diagnosed' event

diagnosticExplanation

string

Associated with 'product_diagnosed' event

diagnosticCompletedAt

number

Associated with 'product_diagnosed' event

isDelayed

boolean

Associated with 'repair_eta' event

delayReason

string

Associated with 'repair_eta' event

estimatedRepairCompletionAt

number

Associated with 'repair_eta' event

repairStartedAt

number

Associated with 'repair_started' event

repairCompletedAt

number

Associated with 'repair_completed' event

repairShippedAt

number

Associated with 'repair_shipped' event

repairExplanation

string

Associated with 'repair_completed' event

partManagementEventType

string

enum

Associated with 'part_management' event

Allowed:

appointmentEventType

string

enum

Associated with 'appointment_scheduling' event

Allowed:

appointmentDate

number

Associated with 'appointment_scheduling' event

customerContactEventType

string

enum

Associated with 'customer_contact' event

Allowed:

method

string

enum

Associated with 'customer_contact' event

Allowed:

contactTimestamp

number

Associated with 'customer_contact' event

appointmentTimestamps

array of numbers

Associated with 'customer_contact' event

appointmentTimestamps

availabilityWindows

array of numbers

Associated with 'batched' event

availabilityWindows

resolutionType

string

enum

Associated with 'resolved' event

Allowed:

reason

string

enum

Associated with 'resolved' event

Allowed:

metadata

object

JSON Object containing metadata for other events

eventDate

number

Date associated with other events

notes

string

Optional notes field for any event

Headers

Content-Type

string

required

Used to indicate the original media type of the resource (prior to any content encoding applied for sending).

X-Extend-Access-Token

string

required

An Extend private API key used to authenticate requests.

string

required

Indicates which content types, expressed as MIME types, the client is able to understand, as well as identifies which API version to use in the request.

Responses

200Updates a service order

400The request to the endpoint was invalid

403Forbidden

404The specified resource was not found

409Conflict

500Internal server error

503Service unavailable