Update a service order

post

https://api.helloextend.com/service-orders/{serviceOrderId}/update-repair

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Path Params

serviceOrderId

uuid

required

Unique identifier for a service order

Body Params

event

string

required

The name of the event

receivedBy

string

Associated with 'product_received' event

receivedAt

number

Associated with 'product_received' event

deliveredTo

string

Associated with 'product_delivered' event

deliveredAt

number

Associated with 'product_delivered' event

diagnosedBy

string

Associated with 'product_diagnosed' event

diagnosticExplanation

string

Associated with 'product_diagnosed' event

diagnosticCompletedAt

number

Associated with 'product_diagnosed' event

isDelayed

boolean

Associated with 'repair_eta' event

delayReason

string

Associated with 'repair_eta' event

estimatedRepairCompletionAt

number

Associated with 'repair_eta' event

repairStartedAt

number

Associated with 'repair_started' event

repairCompletedAt

number

Associated with 'repair_completed' event

repairShippedAt

number

Associated with 'repair_shipped' event

repairExplanation

string

Associated with 'repair_completed' event

partManagementEventType

string

enum

Associated with 'part_management' event

Allowed:

appointmentEventType

string

enum

Associated with 'appointment_scheduling' event

Allowed:

appointmentDate

number

Associated with 'appointment_scheduling' event

customerContactEventType

string

enum

Associated with 'customer_contact' event

Allowed:

method

string

enum

Associated with 'customer_contact' event

Allowed:

contactTimestamp

number

Associated with 'customer_contact' event

appointmentTimestamps

array of numbers

Associated with 'customer_contact' event

appointmentTimestamps

availabilityWindows

array of numbers

Associated with 'batched' event

availabilityWindows

resolutionType

string

enum

Associated with 'resolved' event

Allowed:

reason

string

enum

Associated with 'resolved' event

Allowed:

metadata

object

JSON Object containing metadata for other events

eventDate

number

Date associated with other events

notes

string

Optional notes field for any event

Headers

X-Extend-Access-Token

string

required

An Extend private API key used to authenticate requests.

Responses

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Response

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