Claim Status Webhook

post

https://your-website/your-webhook-endpoint/

Webhook endpoint documentation for claim status change notifications. This endpoint represents the structure of webhook payloads sent to your configured webhook URL when claim statuses change.

Body Params

contractId

string

Contract identifier

orderId

string

Order identifier

claimId

string

required

Unique claim identifier

claimType

string

enum

required

Type of claim

Allowed:

claimStatus

string

enum

required

Status of a claim

Allowed:

transactionId

string

required

Transaction identifier

remainingLimitOfLiability

number

Remaining limit of liability on the entitlement

validationReason

string

Reason for validation if claim is in review

coverageTerm

object

Coverage period details

customer

object

required

products

array of objects

required

Products associated with the claim

products*

incident

object

required

Incident details describing the failure

reportedAt

integer

required

When the claim was reported (Unix timestamp)

sendDate

integer

required

When the webhook was sent (Unix timestamp)

type

string

enum

required

Type of webhook event

Allowed:

url

uri

required

Webhook URL where this payload was sent

kid

string

required

Key ID used for webhook signature verification

denialReason

string

enum

Reason for claim denial

Allowed:

Responses

200

Webhook received and processed successfully

400

Invalid webhook payload

401

Webhook signature verification failed

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