Overview

We’re excited to expand our work together and offer shipping protection to your customers! This guide will walk you through the process of getting live with Shipping Protection by Extend as quickly and easily as possible. Read on to learn more!

Below is an example of the Offer Placement within a Checkout page:

Prerequisites

• Listed BigCommerce app is installed
• Shipping Protection has been approved and enabled for the store

If you haven't already please reach out to our team via the email [email protected] to request to have shipping Protection enabled for your account and within this request you will want to choose which customer experience you want to provide, either OPT IN or OPT OUT. To learn more about each of these two options feel free to review here.

If you run into any issues during this process or have questions please reach out to our team through your Merchant Portal.