Troubleshooting

Configuration

Activation

If you are having trouble with Activation try checking the following within your server:

  1. Make sure you have a public facing url with a valid ssl chain
    * You can use this link to verify your url and ssl chain
  2. Make sure your servers OAUTH response is correct by testing the following URLs:
    • https://<your_store_url>/oauth/token/access
    • https://<your_store_url>/oauth/token/request
      A valid response should look like this (Should not be a 404):
      “oauth_problem=%22oauth_consumer_key%22+is+required.+Enter+and+try+again%2C+%22oauth_signature%22+is+required.+Enter+and+try+again%2C+%22oauth_signature_method%22+is+required.+Enter+and+try+again%2C+%22oauth_nonce%22+is+required.+Enter+and+try+again%2C+%22oauth_timestamp%22+is+required.+Enter+and+try+again%2C+%22oauth_token%22+is+required.+Enter+and+try+again%2C+%22oauth_verifier%22+is+req
      
  3. If you are using CloudFlare, make sure it's not blocking OAUTH endpoint requests.