Getting Started on Shipping Protection Magento 2


We’re excited to expand our work together and offer shipping protection to your customers! This guide will walk you through the process of getting live with Shipping Protection by Extend as quickly and easily as possible. Read on to learn more!



  1. Server running Magento 2.4.2 and PHP 7.4 or higher
  2. Composer installed (Composer 1 for 2.4.3 or less, Composer 2 for 2.4.4 or greater)
  3. No previous version of the Extend Shipping Protection integration installed
  4. You have an Extend Merchant Portal Account created
    1. If you need this please contact us here: Request a Demo

If you haven't used our Product Protection offering or reached out to our team at the least, please fill out the intake form here, [Demo Request](), to request to have shipping Protection enabled for your account. We will followup within 1-2 days and will want you to choose which customer experience you want to provide, either OPT IN or OPT OUT.

If you run into any issues during this process or have questions please reach out to our team through your Merchant Portal.