Manage your Store

Add multiple stores, enable/disable your store(s), and navigate between them.

Enable/Disable your Store

Enable your Store

You can enable your store by doing the following:

  1. Log into the Merchant Portal
  2. On the left navigation bar, click on Settings
  3. Click the toggle in the Store status block

You should see the toggle in the Store status block is updates to Live

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Note

Your store will be disabled by default until you have completed the onboarding process with your MSM. During this time, you will not be able to enable your store via the Merchant Portal.

Disable your Store

You can disable your store by doing the following:

  1. Log into the Merchant Portal
  2. On the left navigation bar, click on Settings
  3. Click the toggle in the Store status block
  1. Click the Yes, Disable button

You should see the toggle in the Store status block is updates to Not Live

Add a New Store

Extend allows your business to connect multiple stores to your Merchant Portal and seamlessly switch between your stores. This is particularly useful if your business has multiple brands or different store domains for each country you operate in. The supported eCommerce platforms are listed below:

  • Shopify
  • BigCommerce
  • Salesforce Commerce Cloud
  • Custom
  • Magento

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Note

Reach out to your Merchant Success Manager to enable multi-store.

You can add a new store by doing the following:

  1. Log into the Merchant Portal
  2. On the top navigation bar, click on store name dropdown
  3. Click the Add a New Store option
  1. Click the eCommerce Platform selector and select a platform
  1. Enter a Store Name and Store URL
  2. Click the Add Store button

You will see a confirmation modal letting you know the new store was successfully added. Closing the confirmation modal will land you in your new store.

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Note

If you choose Shopify as your eCommerce Platform, you will be redirected to Shopify to authenticate during the process of adding a new store (see below). After authentication, you will be directed back into the Merchant Portal.

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Note

After you have successfully added a store, you need to import the product catalog for your new store (unless you selected Shopify as your eCommerce platform). Reach out to your MSM to start the process of importing your product catalog for the new store.

Navigating Between your Stores

You can switch between your stores by doing the following:

  1. Log into the Merchant Portal
  2. On the top navigation bar, click on store name dropdown
  3. Click on the store name you want to switch over to

What’s Next
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