Overview

The application allows users to view and create warranty offers for products in your store’s catalog. It also provides a mechanism for storing that offer and warranty sale in your Point-of-Sale system using a Quote Id. As will be explained in more detail below, these “Quotes” will be used to create warranty contracts that provide the coverage customers may wish to purchase.

The process, detailed below, is to create a sibling order of sorts, in the app containing the warranty plans associated with the retail products being sold and selected by the customer, ultimately to create “quotes,” which will eventually be used to create the warranty contracts that provide the coverage customers may wish to purchase.

Access

The app can be accessed at instore.extend.com. The app requires credentials to sign in: an email address and password. Access is managed by your company’s Extend store administrator. Store administrators can add users to the in-store app by logging into their Merchant Portal and adding users with their name and email address. If you require a new user to be created, first contact your Extend Store Administrator. If you’re not sure of who administers your company’s Extend store, contact your Extend Merchant Success Manager who will be happy to assist.

Table of Contents

1. Usage Instructions
2. Contract Creation
3. Common Questions or Concerns